The tour · the hybrid office
Everyone sells you an assistant.
We built the office.
An AI you can only chat with in private is a gadget. A colleague works in the office — with your team.
The big players sell you a personal AI assistant — a tool for you, in a tab. We built the office instead: the platform where your human team and your AI colleagues work together. Same files, same meetings, same rules. Your world comes in through the door it prefers (a phone call, an SMS, an email, Telegram, the web, a webhook), several AI colleagues share the table without hogging the channel, you edit their drafts before approving, sensitive work happens behind closed doors, and the whole office consults one filing cabinet — notes, documents, team memory, right down to outside guests.
The idea
An assistant helps you.
A team gets work done.
You can't delegate to someone who can't see the team's files, never sits in on meetings, and answers to no one. Yet that's what a personal AI assistant is: brilliant, but locked in its own tab. To work with an AI — not just next to one — you have to give it a place in the office: the same files, the same conversations, the same rules as everyone else. That's exactly what we built.
What the devs call it: a multi-tenant agentic OS. The exact mechanics are under the hood.
The floor plan
Take the tour.
We modelled the software on the one thing everyone already understands: an office. Four zones and you get the whole picture.
The lobby
people come in through the door they choose
whichever door: same conversation
The common room
humans + AI colleagues, same table
answers when named · a human edits, then approves
The private office
two rooms, doors closed
only the findings come back to the table
The filing cabinet
every action leaves a verifiable trace · nobody explains twice
Zone 1 · the lobby
People come in through the door they choose.
One client calls. Another texts. A third writes an email, and your colleague pings from Telegram. Whichever door they pick, it all lands in the same conversation, with the same file — nobody repeats themselves.
The entry doors today: a phone call or a phone number (real calls, inbound and outbound), SMS, email, Telegram, the web — the app, or a public chatbot on your site — and a webhook or the API to plug in your systems. Delivery goes further than the doors: Luge also drops its results into Slack, Teams and Discord. WhatsApp? In beta — on its way.
Zone 2 · the common room
Humans and AI colleagues around the same table.
This is the workroom. And around the table there isn't one agent — there are several, and every team member can even have their own. Addressing keeps the traffic civil: an AI colleague answers only when it's named. It never hogs the channel — people keep talking to people, and the AI steps in when called. When the team meets in a voice room, the note-taker is a participant everyone can see.
And when it matters, the agent doesn't play hero: it drops a human task in your inbox. You don't just approve yes or no — you edit its draft before approving. One house rule is non-negotiable: an automation can never answer its own question. The devs call it a human-in-the-loop step — a human stage planted right in the middle of the automation.
The agent also knows office etiquette — working hours, focus blocks, urgency levels.
Zone 3 · the private office
Sensitive work happens behind a closed door.
And there are two rooms.
A compliance diagnostic, regulated documents, code to write? In real life, you close the door for that kind of work. Here, the private office has two rooms — one on our side, one on yours.
Room no. 1 · on our side
The server sandbox
The sensitive task moves into a closed software room on our servers — Docker or Kubernetes — where a specialized agent works without seeing the rest of the office. When it's done, it steps out with its findings, drops them on the common-room table, and nothing else leaves the room.
Room no. 2 · on yours
"Luge on my computer"
You pair your computer, and a code agent works right there — on your machine, with your permissions, governed by rules you set in the conversation thread. Let's be straight: that room is your computer, not a sealed vault. And the agent living in it doesn't carry the platform's memory or tools along: it works in its room, with what you hand it.
Your IT people call the first room a sandbox. The full data story: privacy & security.
Zone 4 · the filing cabinet
Everyone consults the same cabinet.
The cabinet is why nobody explains twice. The whole office files its knowledge there, and every action — human or AI — leaves a sealed trace an external auditor can verify without taking our word for it. Open the drawers:
Notes
Markdown, versioned. The history names who wrote each version: a person, an AI acting on their behalf, or an access key. No mystery about the pen.
Canvases and the knowledge base
Canvases, to build a document with many hands. The knowledge base, for indexed documents — the ones your AI colleagues actually read.
Unified search
It searches notes and documents by meaning, not just by words. And it never answers from anything you don't have the right to see.
Team memory
Two floors: Core for the essentials, Pool for the rest. The nightly sweep sorts and archives every night — it never deletes anything.
Folder sharing
Share a document folder and its whole branch opens for reading — no need to re-grant access file by file.
Outside guests
Someone outside the organization proves their address — Google, Microsoft or a one-time code — and reaches only what was explicitly shared with them. As of v0.59.
The tracks-in-the-snow story is on the agents page.
The bill
You don't need a skyscraper for a neighbourhood office.
Filing an email or checking a document doesn't call for the biggest model on the planet — hiring a $500-an-hour consultant to lick stamps, no thanks. The office runs on small and mid-size specialized models that do one precise job, perfectly, for a fraction of the price. The result: a flat, predictable cost that pays for itself from day one — not a six-month research project.
The numbers are on the pricing page — no taxi meter, never per token.
Set up your hybrid office.
Two minutes to install, no credit card. The office is built on RoomKit, our open-source framework — the foundations are inspectable by anyone.